Support Center
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Platform Guide
New to ConnectedClout? Start here for a quick breakdown of how the platform works and the first tasks to complete.
Platform Guide
How the Platform Works
- •Find leagues to join or recruit players; every league has a public join flow.
- •Clout Score is powered by verified commissioner reviews and activity signals.
- •Built-in social sharing for leagues, profiles, and posts to grow visibility.
- •Notifications (in-app + push) for invites, mentions, reviews, and updates.
- •Recruit Listings + Rapid Join help commissioners fill open spots quickly.
New Player: First 10 Minutes
- •Complete your profile: avatar, bio, platform/console, time zone.
- •Browse leagues; apply or join a waitlist if spots are full.
- •Ask for or leave your first review to start your Clout Score trail.
- •Enable push notifications so you don’t miss invites or mentions.
- •Share your profile or a league page if you want to recruit friends.
New Commissioner: First 20 Minutes
- •League setup: rules, style (sim/comp), advance schedule, fees, difficulty.
- •Create a Recruit Listing; enable Rapid Join if you want instant signups.
- •Invite co-commissioners; publish rules (text or file) and share your league link.
- •Turn on notifications for join requests, reviews, and mentions.
- •Plan reviews: decide when you will request member reviews to build Clout Score.
Keep the Momentum
- •Post league updates/blogs; refresh your Recruit Listing weekly.
- •Respond to reviews to protect your Clout Score and show you’re active.
- •Use Analytics (pro) to track activity, retention, and recruiting funnels.
- •Share to social regularly—league pages, posts, and profiles have share buttons.
Technical Issues
Problems with the website, API, or Discord bot
Account Problems
Login issues, profile problems, or account access
League Management
Help with setting up or managing your league
CloutBot Setup
Discord bot installation and configuration
Review System
Questions about clout scores and reviews
Billing & Premium
Payment issues or premium feature access
Contact Methods
Email Support
support@connectedclout.com
Response time: 24-48 hours
Discord Community
Join our support server
Real-time help from community
Bug Reports
Report issues on GitHub
For technical issues
🚨 Urgent Issues
For critical issues affecting your league or urgent technical problems, please contact us immediately via Discord or email with "URGENT" in the subject line.
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